Welcome to the Yo Chaakho Sa website. This Privacy Policy outlines how we handle your personal information, collected during your interactions with our website. By using our platform, you agree to comply with the terms outlined here. Please review this policy regularly for updates or changes.

1. CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify our Privacy Policy at any time without prior notice. It is your responsibility to stay informed of any changes by periodically checking this page. Your continued use of the website following any changes indicates your acceptance of those changes.

2. INFORMATION WE COLLECT

To enhance your experience on our website, we collect certain personal and non-personal information provided by you from time to time. The goal is to create a seamless, customized experience for you, which enables us to better serve your needs.

• Personal Information: When you visit our website or make purchases, we collect information like your name, email address, phone number, shipping address, and payment details. Information such as your billing address, payment method, or credit/debit card details is also collected during a transaction.
• Browsing Information: General information such as your IP address, location, and device type may be collected automatically to help us monitor the website's performance and enhance user experience. You can browse sections of our site without registering, but for certain actions (such as placing orders), providing your personal details is required.

3. USE OF COOKIES

We use cookies to improve the functionality of our website, helping us analyze page traffic, store user preferences, and enhance your experience. Cookies are small files stored on your device that allow us to recognize your browser and remember specific details of your interactions with the website. Cookies also enable certain key features such as automatic login and customized content. You are free to decline our cookies, but doing so may limit the functionality of some services or features on the site.

4. WHY WE COLLECT YOUR INFORMATION

We collect and use your personal information for the following purposes:

• To process your orders and provide you with relevant product information.
• To communicate with you regarding order status, promotions, and updates.
• To personalize your browsing experience based on your preferences and previous purchases.
• To improve our product offerings and marketing strategies based on user behavior and feedback.
• To protect against fraud and unauthorized transactions, ensuring a secure shopping environment.

5. SECURITY OF YOUR DATA

Your privacy is important to us, and we take reasonable measures to ensure the protection of your personal data. We employ industry-standard security protocols, including secure servers and encryption, to safeguard your information against unauthorized access, misuse, or alteration. However, while we strive to protect your data, we cannot guarantee complete security. Any transmission of data over the internet is at your own risk.

6. SHARING YOUR PERSONAL INFORMATION

To complete your orders and deliver products, we may need to share your details (such as name, address, and contact number) with third-party service providers like shipping or courier companies. These entities are required to handle your information responsibly. We do not sell or trade your personal information to any third parties for marketing purposes.

7. LINKS TO EXTERNAL SITES

Our website may contain links to other websites that operate independently of Yo Chaakho Sa. These external sites may have their own privacy practices, which we do not control. We advise you to review the privacy policies of any third-party sites you visit.

8. USER CONSENT

By using our website and providing us with your information, you consent to the collection, storage, and use of your data as outlined in this Privacy Policy. You also agree to the sharing of your personal details in accordance with this policy for the completion of services.

9. MANAGING YOUR INFORMATION

You can choose to opt-out of promotional and marketing communications from us by writing to our support team at yochaakhosa@gmail.com. However, you may still receive critical information about your transactions or account. If you wish to remove your contact details from all our communications or want any clarification on data usage, you may contact us at the same address.

10. PAYMENT AND TRANSACTIONS

When you place an order on our website, your payment information (credit/debit card, net banking, etc.) will be securely handled by our payment processors. These third-party processors have their own policies governing the use of your information, which we recommend you review. We collect and store transaction details such as your billing address and payment method to ensure proper processing and record-keeping.

11. DATA RETENTION AND DELETION

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. You may request the deletion of your data at any time by contacting our customer support.

12. GRIEVANCES AND QUESTIONS

For any questions, concerns, or complaints regarding your privacy, data usage, or these terms, please contact us at the details below. We are committed to resolving any issues promptly and professionally.

Contact Information

Phone: +91 8080799433

Email: yochaakhosa@gmail.com